NSSL has a highly qualified and experienced engineering / service team backed up by the best ITIL aligned service system available.
Our service is nationwide and is designed to meet the needs of business customers with tight SLA requirements.
NSSL prides itself on providing an efficient professional service to customers running mission critical systems and as a result enjoys a high customer retention rate.
We are a specialist service provider to the Credit Union movement in Ireland and have many years experience installing and maintaining systems for this unique business sector.
Our support options include but are not limited to :
- Comprehensive Remote and Endpoint Management
- Out of hours support
- Flexible support service to suit your needs
- Full change management
- Third party Vendor management
- Onsite support and management options
- Flexible service desk options
In addition to support services our account management team is available to assist with critical infrastructure deployment decisions to help improve the efficiency and performance of your business.